Clinic Admin virtual assistant team supporting allied health practice administration

The admin work your team never quite gets to?

We do that.

Recalls, inbox triage, funding submissions, waitlist management, appointment prep — handled by a trained team member who learns your clinic inside out.

How it works

Your clinic team handles inbound calls and patient-facing reception

Your side

Your team keeps the phones

Your local receptionist or practice manager stays on inbound calls — the part of admin that needs a local voice and physical presence.

Clinic Admin handles appointment management, recalls, inbox triage, and funding submissions

Our side

We handle everything behind the phones

Your Clinic Admin team picks up the rest: appointment management, recalls, inbox triage, funding submissions, waitlist management, referrer follow-ups, and the hundred small tasks that fall through the cracks.

Trained and managed allied health virtual assistants recruited from Filipino nursing workforce

Always

Trained, managed, and supported by us

We recruit from the Philippines' nursing workforce, train them specifically for allied health admin, and manage them as our employees. You get clinic administration services — not a contractor to manage.

Everything your admin team never gets to

Reliable, consistent task execution across the admin work that keeps your clinic running.

Clinic preparation icon — diary optimisation, inbox triage, and patient onboarding

Preparation

Set the day up right

Practitioner diary optimisationInbox triage and follow-upNew patient onboarding paperwork
Clinic operations icon — appointment scheduling, recall campaigns, and invoicing

Operations

Keep everything moving

Appointment scheduling and waitlist managementRecall campaigns (phone, SMS, email)Remittances and Invoicing support
Follow-up icon — end-of-day reconciliation, data cleaning, and referrer management

Follow-up

Close the loop

End-of-day reconciliationData cleaning and patient record maintenanceReferrer relationship management

Over time, your team member
learns what matters

The longer they work with your clinic, the more they pick up — lapsed patients, pending referrals, the small details that add up. This develops naturally, especially at higher engagement levels.

Every clinic is different. We'll map your specific workflow in our first conversation.

Built for clinics,
not bolted on

Most outsourcing is generic admin wearing a healthcare label. We started in allied health and built everything around how clinics actually run.

01

Nursing-trained, not generic admin

Our team members come from the Philippines' healthcare workforce — over 37,000 nurses graduate there every year. They arrive understanding clinical terminology, patient sensitivity, and healthcare workflows. They're not learning your world on your time.

02

Your data stays protected

We're fully incorporated in both Australia and the Philippines with a decade of operational history. Background checks, secure facilities, privacy training, and clear employment contracts. Your team member is our employee — we carry the compliance burden.

03

Reliability that compounds

No sick days you have to cover. No resignations to recover from. Consistent, accurate work that gets better over time as your team learns your practice. Fifteen years of allied health operations behind every team member.

04

The things you don't have time for

We don't just clear the task list. Our team notices when your best patients haven't been back, follows up on pending referrals, and adds the small proactive touches that make a well-run clinic feel different.

A managed service,
not a salary

A full-time local admin hire costs $60,000–$70,000 per year before super, leave, training, and the risk they leave in six months.

Local admin hire

$60–70k

per year + super, leave, recruitment

Clinic Admin starts from

$1,040/mo

no recruitment fees, no leave liability

Core

Hours10/week
From~$1,040/mo

Managed

Hours20/week
From~$1,820/mo

Embedded

Hours38/week
From~$3,050/mo

All prices plus GST. No recruitment fees. No leave liability. No superannuation. Full service scope at every level.

Yoonet — 15 years supporting allied health practices in Australia and New Zealand

Fifteen years in allied health. Not a startup experiment.

Clinic Admin is a specialist brand from Yoonet, which has supported allied health practices across Australia and New Zealand since 2010. We've been incorporated in the Philippines for over a decade and employ 100+ full-time staff. When we say we understand how your practice works, it's because we've been inside plenty of them.

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